Issue with LWL Report generation functionality
This incident has been resolved.
Posted Feb 01, 2023 - 08:53 PST
A fix has been implemented and we are monitoring the results.
Posted Jan 31, 2023 - 05:42 PST
We are continuing to investigate this issue.
Posted Jan 30, 2023 - 09:36 PST
Customers are reporting that result report emails are not being generated by LinkWare Live.

Steps to reproduce:
1. In LinkWare Live, display a Project's "Cable IDs & Results" tab.
2. Click the "Generate Report" button.
3. A green banner appears at the top of the page saying that a result report is being generated and a download link email will appear in your email folder.

Expected: Shortly after clicking the "Generate Report" button, an email arrives in your inbox with a download link.

Actual: the email does not appear.

We are investigating the cause of this issue and will provide regular updates on our progress.

We regret the inconvenience caused.
Posted Jan 30, 2023 - 09:13 PST
This incident affected: LinkWare Live Web Application.